Podcast: Reviving The Human Touch in Retail

Originally published by GDS August 2023. So many good nuggets in here. Welcome to Strategy for Breakfast! the podcast about real business challenges based on real business conversations! In this episode, we delve into the world of retail, and the profound impact customer experience has on your brand. Discover why bringing the human back to CX is the ultimate game-changer, driving revenue and cultivating customer loyalty.